MME Team Leader or RM

Driving business targets of the SME Banking ME segment. Keep abreast with SME Banking market developments to achieve better customer service and sharpened sales focus. • To acquiring new client relationships to grow the upper segment business and deepen existing client relationships meeting upper segment definitions. • Achieve individual financial and non-financial targets while contributing towards team’s overall deliverables through: - Effectively generating new business – identify prospects and convert in line with the Bank’s appetite. - Strategically formulating account plan – provide clients’ needs-based solutions, structure appropriate credit facility, and execute various banking transactions. - Proactively building trusted client relationships – maintain a portfolio of active and growing customers. • Build and expand existing client relationships through pro-active contact, account planning, wallet sizing and effective pipeline management. • Identify and prioritize activities to maximize revenue contribution from allocated client portfolio. • Consult and recommend strategies where account management or recovery is needed on problem accounts, assisting credit in identifying sources from minimizing loan losses. • Work effectively across geographic borders with customers to deepen relationships with the Bank. • Generate creative ideas on customer acquisition and products/ services. • To provide one-stop service to SME banking upper segment clients with flexible financial solutions, multi-channel servicing and cross-border capabilities, including commercializing business opportunities of cash management solution, supply chain management, cross-border proposition and working capital financing. • To collaborate with CCIB/Affluent to provide total solution to growing enterprise. • Keep abreast of SME banking market in term of products and services across markets and among competitors, to support the SME Banking in driving key products and/or service. • Assist CPMS product sales to provide relevant service (including. FX forward, Structured Deposit and other etc.) to SME banking upper segment clients based on their needs. • Responsible for identifying the business monitoring and testing and reporting findings, exceptions, and results from monitoring/testing activities. • To monitor and ensure strict execution of KYC policy within the SME Banking. • To constantly operate within the compliance’s guidelines set by group Company and/or local regulations. • Accountable for implementing and complying with AML requirements when performing duties. Stakeholder • Credit Risk Management / Approvers • Credit Analysts • CRC • Trade / Cash Specialists • Trade / Cash Operations • Audit • Affluent/CCIB Bank

University degree in Finance or related discipline is preferred. • Minimum 8 years of similar frontline experience in ME / Commercial Banking with other banks in China. • Having prior experience of onboarding clients with STO > USD25mil. • Knowledge of trade finance products, treasury and transaction management, cross-border financing preferred. • Knowledge of SME upper segment client offerings and market / competitive landscape in the SME upper space. • Strong business understanding, credit risk analysis and financial knowledge. • Strong inter-personal skills and client relationship management experience. • Experience in prospecting, client pitching, sales and account planning. • Knowledge of processes related to client acquisition, privacy, regulatory compliance, KYC and CDD. • Experience in selling to corporate customers, specifically to medium enterprises (ME) preferred. • Good marketing, communication, and interpersonal skill preferred. • Willing to work under pressure. • Proactive, positive attitude, customer oriented, self-motivated & a strong champion of teamwork spirit. • Good command in written English preferred.

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Sophia Zhang