MNC
Customer Strategy Director
制药
销售与市场
北京, 上海
10年以上
本科
面议
公司介绍
MNC
职位描述
Strategy and Execution
• Lead the design and optimization of the company's go-to-market model to ensure optimal market coverage and resource allocation
• Participate in or lead the annual incentive policy design, identify key incentive targets (products, teams), and propose solutions
• Build a performance management system from KPI setting to action closure, promoting a data-driven management culture
• Identify critical capability gaps in SFE, operations, and customer engagement, and drive cross-department capability enhancement projects
Leadership
• Integrate the existing teams to improve strategic collaboration and execution efficiency
• Guide the team to transition from traditional support roles to strategic partners
• Enhance the team's understanding and judgment regarding data, business needs, and tool development, moving from "demand executors" to "value creators"
Digital Transformation
• Drive the upgrade of digital tools such as customer engagement planning tools, customer segmentation, and content management from "tool provision" to "strategic planning + insight enabling"
• Improve data management standards and promote operational data systematization and automation
• Collaborate with IT, Marketing, Sales, and other departments to implement digital solutions that deliver business value
• Lead the design and optimization of the company's go-to-market model to ensure optimal market coverage and resource allocation
• Participate in or lead the annual incentive policy design, identify key incentive targets (products, teams), and propose solutions
• Build a performance management system from KPI setting to action closure, promoting a data-driven management culture
• Identify critical capability gaps in SFE, operations, and customer engagement, and drive cross-department capability enhancement projects
Leadership
• Integrate the existing teams to improve strategic collaboration and execution efficiency
• Guide the team to transition from traditional support roles to strategic partners
• Enhance the team's understanding and judgment regarding data, business needs, and tool development, moving from "demand executors" to "value creators"
Digital Transformation
• Drive the upgrade of digital tools such as customer engagement planning tools, customer segmentation, and content management from "tool provision" to "strategic planning + insight enabling"
• Improve data management standards and promote operational data systematization and automation
• Collaborate with IT, Marketing, Sales, and other departments to implement digital solutions that deliver business value
职位要求
Work Experience
• At least 15 years of experience in pharmaceutical industry
• Deep expertise in Sales Force Excellence, Sales Operations, Digital Customer Engagement
• Strong ability to develop and implement strategies
• Proven track record in leading cross-functional teams, especially in driving change in uncertain environments
• Experience as a sales representative is a plus
Skills and Competencies
• Structured thinking and strategic perspective: capable of designing go-to-market and incentive systems aligned with business goals
• Results-oriented and execution-driven: skilled at solving complex problems and delivering outcomes in fast-paced environments
• Self-motivated and adaptable: highly self-organized, proactive in resource-constrained settings
• Data sensitivity and analytical skills: able to quickly grasp the logic behind business data and generate insights
• Change management capability: able to lead mid-level teams in transitioning from execution to strategic thinking roles
• Excellent communication skills in both Chinese and English, capable of smooth collaboration with local management and regional/global teams
• At least 15 years of experience in pharmaceutical industry
• Deep expertise in Sales Force Excellence, Sales Operations, Digital Customer Engagement
• Strong ability to develop and implement strategies
• Proven track record in leading cross-functional teams, especially in driving change in uncertain environments
• Experience as a sales representative is a plus
Skills and Competencies
• Structured thinking and strategic perspective: capable of designing go-to-market and incentive systems aligned with business goals
• Results-oriented and execution-driven: skilled at solving complex problems and delivering outcomes in fast-paced environments
• Self-motivated and adaptable: highly self-organized, proactive in resource-constrained settings
• Data sensitivity and analytical skills: able to quickly grasp the logic behind business data and generate insights
• Change management capability: able to lead mid-level teams in transitioning from execution to strategic thinking roles
• Excellent communication skills in both Chinese and English, capable of smooth collaboration with local management and regional/global teams
咨询顾问
Leona Huang
Team Manager-Pharma Commercial
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